In case you own a Motorola DROID Turbo 2, you should know that some users have been facing problems with the phone. The display of the DROID Turbo 2 is said to be shatterproof, but many users are experiencing a green vertical line running on the display. When a few users got in touch with Motorola, they were advised to return the phone to Verizon as it was still in warranty.
Of course, Verizon would not want to spoil its image and hence is playing it safe. A memo has been circulated by Verizon to its representatives, saying that “Droid Turbo 2 is shatterproof, not shock proof.” One user was sent back to Motorola from Verizon, and after a lot of conversations, the user got a new phone instead of a refurbished one that the company wanted to hand him. His handset will be replaced soon in a few days, and meanwhile, the green line on his Motorola DROID Turbo 2 is becoming wider.
In case you too own the phone and are experiencing the same problem, you should contact Verizon and Motorola. But do make sure that you get a new handset and not a refurbished one in return for your faulty phone. Make sure you fight for the premium price you have paid.